Soft Touch Boulevard Return Policy

Pleasure should be certain. Returns should be simple.

At Soft Touch Boulevard Nigeria’s Pleasure Pioneer, we take quality seriously. Every toy is sourced with premium standards in mind, packaged discreetly, and delivered with the kind of class that makes you say, “Ahah, these people get sense.”

Still, on the rare chance something doesn’t meet expectations, here’s how we handle returns:

1. Due to the intimate nature of our products…

We do not accept returns of opened items.

If the seal is broken, my dear, it’s officially yours. Worldwide standard. No arguments. No plot twists.

(Think of it like luxury underwear; once it touches skin, it has found its forever home.)

2. Damaged or faulty on arrival?

We’ve got you.

If your order arrives damaged, malfunctioning, or looking like it fought customs and lost, kindly report it within 24–48 hours of delivery.

We’ll replace it faster than Lagos traffic can say “holdup.”

3. Wrong item delivered

If we mistakenly send you the wrong product (it’s rare, but we’re human), please contact us immediately.

We’ll swap it with zero stress and full VIP treatment.

4. Return Eligibility Checklist

To qualify for a replacement:

  • Product must be unused, unopened, and in its original packaging
  • Report issues within 24–48 hours
  • Provide a short video or picture for verification (international standard procedure)

No long talk; once confirmed, we sort you out.

5. Refunds

For approved refunds, we process payments within 3–5 working days.

Your money will return to you clean, fresh, and with dignity, like a proper gentle comeback.

6. No Shame Customer Care

We operate with discretion, maturity, and zero judgment.

Whether you’re from Lagos, London, Port Harcourt, or Paris, we treat all customers like luxury clients because, well, you are.

7. Final Note: The Soft Touch Promise

We stand behind every product because we only sell what we trust.

When you shop with us, you’re not just buying toys; you’re joining a movement built on

Whispers. Touch. Temptation.

And behind every order…

is a secret, wait.