Frequently Asked Question

How can I place an order?

To place an order, simply browse our website, or use our Dedicated AI to select the desired products and add them to your cart. Proceed to the checkout page, provide the necessary information, and complete the payment process. Once your order is confirmed, we will begin processing it.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. The available payment methods will be displayed during the checkout process.

How long will it take to receive my order?

Delivery times vary depending on your location, the shipping method chosen, and any potential customs processes for international orders. Estimated delivery times are provided during the checkout process. Please note that these are estimates and not guaranteed delivery dates.

Is the packaging discreet?

Yes, we understand the importance of discreet packaging. All orders are shipped in plain, unmarked packaging without any explicit branding or information that indicates the nature of the contents.

Do you offer international shipping?

Yes, we offer international shipping to many countries. However, please be aware that customs duties, taxes, or other fees may apply. These charges are the responsibility of the recipient and may vary based on the destination country's regulations.

What is your return policy?

We have a dedicated Returns Policy that outlines the conditions and process for returning or exchanging products. Please review the Returns Policy on our website for detailed information.

How do you handle customer privacy?

We prioritize customer privacy and employ measures to protect your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

What if I have a question or need support?

We have a dedicated customer support team ready to assist you. You can contact us through the provided channels, such as email or phone, and we will be happy to address your questions or concerns.

Are your products body-safe?

Yes, we prioritize the quality and safety of our products. We strive to offer body-safe products made from high-quality materials. Each product listing provides detailed information about the materials used and any safety precautions.

Is my purchase information kept confidential?

Yes, we value your privacy and keep your purchase information confidential. We do not share your personal details or purchase information with third parties, except as necessary to fulfill your orders or comply with legal obligations.